When we install the Backup system on your computer(s) we configure it to copy all your important data from your computer to a remote server. Our software takes advantage of new cloud based technologies that allow most files to be copied even if they are in use.
Before your data is sent to our server the following security measures take place....
Once your data is encrypted it is transferred to our remote server via SSL. This is a secure file transfer protocol with the same level of encryption used by banks and e-commerce websites.
In addition to the above security measures, our servers are located behind a managed firewall. By the time your data is stored on our servers it will be safer than it is on your own computer.
Your backups are continually monitored and in the event we do not receive a scheduled backup, you will be notified.
You have access to your backed up data 24 hours a day, 7 days a week, 365 days a year. In the event you need to restore your data, we can easily download and restore individual files or groups of files
Multiple copies of your data are maintained at secure locations separated by physical distance to maintain redundancy.